Welcome to Thrive Family Clinic – Start Here!

Welcome to our medical office! We are dedicated to providing you with the best possible healthcare experience. To ensure a smooth and efficient process for all our patients, we have established office policies. These policies will help us maintain a high standard of care, ensuring your safety and comfort during your visit. We kindly ask that you take a moment to familiarize yourself with these policies to help us create a positive and effective healthcare environment. You are encouraged to utilize the provided links to thoroughly review each policy.

  1. Understand the check in process here

  2. Complete the online pre-registration and patient forms here

  3. Learn Best practices for communicating with the office and medical team here

  4. Read the General Office Policies here

  5. Learn the Annual Physical Exam and Well Woman Exam Policies here

  6. Learn how to complete your virtual visit here

  7. Learn how to set up your language services if English is not your first language here

  8. Read our Medical appointment Etiquette here

  9. Learn How to navigate the patient portal review your lab results, imaging reports, medical records and more, here

  10. Understand the specialist referral policy and process here

  11. Review the insurance referral processing timeline estimates here
  12. Understand the medication prior authorization policy and process here

  13. Learn how to leave a positive review or comment, here

  14. Learn how to file a complaint with the intention of resolution here

  15. Learn how to request your medical records here